AGB

Terms of Service

Last updated: August 4, 2026

 

Overview

hqisna.shop is owned and operated by JT INVESTMENT ApS, a company registered in Denmark.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to JT INVESTMENT ApS, trading as hqisna.shop.

 

hqisna.shop operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience. These products, services, and website features are collectively referred to as the “Services.”

 

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

 

These Terms of Service, together with any policies referenced in them, explain your rights and responsibilities when you access or use the Services.

 

Please read these Terms carefully. They contain important information about your legal rights, including provisions relating to warranties, liability, dispute resolution, and applicable law.

 

By visiting, browsing, interacting with, or purchasing through hqisna.shop, you agree to be bound by these Terms of Service and our:

 

Privacy Policy

 

Return & Refund Policy

 

Shipping Policy

 

If you do not agree to these Terms or the policies incorporated into them, you must not access or use the Services.

 

Nothing in these Terms limits or excludes any rights that cannot lawfully be limited or excluded under applicable consumer protection law.

 

Section 1 — Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence.

 

Where permitted by law, you may allow minor dependants to use the Services on devices that you own or manage, provided that you supervise their use and accept responsibility for their activity.

 

To access certain features, browse our store, create an account, or purchase products, you may be asked to provide information including:

 

Your name

 

Email address

 

Billing address

 

Shipping address

 

Telephone number

 

Payment information

 

You confirm that all information you provide is accurate, current, complete, and lawfully provided.

 

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity carried out through your account.

 

You must not transfer, sell, assign, license, or provide access to your account to another person without our prior written permission.

 

You must notify us promptly if you believe your account has been accessed or used without authorization.

 

Section 2 — Our Products

We make reasonable efforts to display and describe our products accurately.

 

However, product colours, dimensions, textures, and appearance may vary depending on:

 

Your device

 

Screen settings

 

Browser

 

Lighting

 

Manufacturing variations

 

Images are provided for illustrative purposes and may not always represent the exact appearance of the item received.

 

Product descriptions, prices, specifications, and availability may be changed without prior notice where permitted by law.

 

We reserve the right to:

 

Discontinue products

 

Limit product quantities

 

Restrict sales by customer, region, or jurisdiction

 

Refuse orders where permitted by law

 

Nothing in this section affects your legal rights where a product is faulty, damaged, misdescribed, or otherwise does not conform to applicable consumer law.

 

Section 3 — Orders

When you place an order through hqisna.shop, you are making an offer to purchase the products listed in your order.

 

Your order is not accepted until we:

 

Receive and process your payment; and

 

Send confirmation that your order has been accepted.

 

An automated acknowledgement that we have received your order does not necessarily constitute acceptance.

 

We reserve the right to reject, limit, or cancel an order where permitted by law, including where:

 

A product is unavailable

 

Payment cannot be authorized

 

The price or product information contains an error

 

We suspect fraud or unauthorized activity

 

Shipping restrictions apply

 

The order breaches these Terms

 

If we reject or cancel an order after payment has been received, we will refund the relevant amount to the original payment method.

 

Please review your order carefully before submitting it.

 

Orders may be cancelled before dispatch. Once an order has been dispatched, it may no longer be possible to cancel it, but you may be able to return it under our Return & Refund Policy and your applicable statutory rights.

 

Purchases are subject to our Return & Refund Policy.

 

Unless otherwise agreed in writing, products purchased from our store are intended for personal or household use and not for commercial resale or export.

 

Section 4 — Prices and Billing

Product prices, discounts, offers, and promotions may change without notice.

 

The price charged will be the price displayed when you submit your order, subject to correction of obvious pricing errors.

 

Your order confirmation will show the amount charged.

 

Unless otherwise stated, displayed prices may not include:

 

Delivery charges

 

Customs duties

 

Import taxes

 

Handling fees

 

Other charges imposed by authorities or third parties

 

Applicable taxes and shipping costs will be displayed during checkout where reasonably possible.

 

Promotional offers may be governed by separate terms. If promotional terms conflict with these Terms, the promotional terms will apply to that promotion.

 

You agree to provide accurate and current billing, payment, and account information.

 

You agree to promptly update relevant information, including your email address and payment details, so that we can complete transactions and contact you where necessary.

 

You confirm that:

 

You are authorized to use the payment method provided

 

The payment information is accurate and complete

 

Charges will be honoured by your payment provider

 

You will pay all properly disclosed charges associated with your order

 

Payments may be processed by Shopify or other authorized payment service providers.

 

Section 5 — Shipping and Delivery

Shipping methods, estimated delivery times, and applicable charges are described in our Shipping Policy and during checkout.

 

Delivery dates and times are estimates unless we expressly state otherwise.

 

We are not responsible for delays caused by circumstances outside our reasonable control, including:

 

Carrier delays

 

Customs processing

 

Severe weather

 

Industrial action

 

Natural disasters

 

Government restrictions

 

Incorrect delivery information provided by the customer

 

You are responsible for providing a complete and accurate delivery address.

 

Risk of loss or damage will pass to you when the goods are delivered to you or to a person identified by you to receive them, except where applicable law provides otherwise.

 

Where you independently appoint a carrier not offered by us, risk may pass when the goods are delivered to that carrier, subject to applicable law.

 

Nothing in this section limits your rights where goods are lost, damaged, delayed, or not delivered as required under applicable consumer law.

 

Section 6 — Intellectual Property

The Services and their contents, including:

 

Text

 

Logos

 

Brand names

 

Product images

 

Graphics

 

Videos

 

Audio

 

Page layouts

 

Designs

 

Software

 

Reviews

 

Written content

 

are owned by or licensed to JT INVESTMENT ApS, hqisna.shop, Shopify, or relevant third parties and are protected by intellectual property laws.

 

You may use the Services only for lawful, personal, and non-commercial purposes.

 

Without prior written permission, you must not:

 

Copy

 

Reproduce

 

Modify

 

Republish

 

Distribute

 

Display

 

Sell

 

License

 

Download

 

Store

 

Scrape

 

Create derivative works from

 

any protected material available through the Services, except where expressly permitted by law.

 

Nothing in these Terms grants you ownership of, or a licence to use, any trademark, copyright, patent, design, trade name, domain name, or other intellectual property except as expressly stated.

 

The names, logos, designs, and slogans associated with hqisna.shop are owned by or licensed to JT INVESTMENT ApS.

 

Shopify’s name, trademarks, and logos belong to Shopify.

 

All other trademarks belong to their respective owners.

 

Section 7 — Optional Tools

We may provide access to tools, features, applications, or services supplied by third parties.

 

We may not monitor or control those tools.

 

Third-party tools may be provided on an “as is” and “as available” basis, subject to the third party’s own terms and policies.

 

Your use of optional tools is at your discretion and risk.

 

You should review and understand the relevant third-party terms before using any such tool.

 

We may introduce new tools, resources, and features in the future. Unless otherwise stated, those additions will form part of the Services and will be subject to these Terms.

 

Nothing in this section excludes liability that cannot lawfully be excluded.

 

Section 8 — Third-Party Links

The Services may include links to websites, applications, services, or content operated by third parties.

 

We do not control those third parties and are not responsible for their:

 

Content

 

Accuracy

 

Availability

 

Security

 

Privacy practices

 

Products

 

Services

 

Terms

 

Accessing a third-party website is at your own discretion.

 

You should review the third party’s terms, privacy policy, refund policy, and other applicable conditions before providing information or entering into a transaction.

 

Questions, concerns, or claims relating to third-party products or services should be directed to the relevant third party.

 

Section 9 — Relationship with Shopify

hqisna.shop is powered by Shopify, which enables us to provide the Services.

 

Any purchase made through our store is made directly between you and JT INVESTMENT ApS, trading as hqisna.shop.

 

Shopify is not the seller of the products offered through our store and is not responsible for:

 

Product quality

 

Product safety

 

Order fulfilment

 

Delivery

 

Refunds

 

Returns

 

Customer support

 

Disputes arising from purchases

 

To the extent permitted by law, you acknowledge that Shopify and its affiliates are not liable for claims, losses, or damages arising directly from purchases made from JT INVESTMENT ApS through hqisna.shop.

 

Nothing in this section excludes rights or remedies that cannot lawfully be excluded.

 

Section 10 — Privacy

Our collection and processing of personal information is governed by our Privacy Policy.

 

Certain information may also be processed by Shopify under Shopify’s own privacy policy.

 

Because our store is hosted through Shopify, information submitted through the Services may be transmitted to and processed by Shopify and authorized service providers in countries other than your country of residence.

 

Please review our Privacy Policy for information about:

 

The personal information we collect

 

How we use it

 

Who we share it with

 

Cookies

 

Data transfers

 

Data retention

 

Your privacy rights

 

How to contact us

 

By using the Services, you acknowledge that you have read our Privacy Policy.

 

Section 11 — Feedback, Reviews, and Submissions

If you submit or provide reviews, comments, ideas, suggestions, photographs, feedback, proposals, or other content, you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable licence to:

 

Use

 

Reproduce

 

Modify

 

Adapt

 

Publish

 

Translate

 

Distribute

 

Display

 

that content for operating, improving, advertising, and promoting the Services, subject to applicable law.

 

You confirm that:

 

You own the submitted content or have permission to provide it

 

The content is accurate where it states facts

 

Any incentives or compensation have been disclosed

 

The content does not infringe third-party rights

 

The content is not unlawful, abusive, defamatory, misleading, obscene, or malicious

 

The content does not contain malware or harmful code

 

We are not required to keep submissions confidential, pay compensation, or respond.

 

We may moderate or remove content that we reasonably believe breaches these Terms or applicable law.

 

You remain responsible for the content you submit.

 

Section 12 — Errors, Inaccuracies, and Omissions

Information available through the Services may occasionally contain errors, inaccuracies, or omissions relating to matters such as:

 

Product descriptions

 

Prices

 

Promotions

 

Availability

 

Shipping charges

 

Delivery estimates

 

We may correct or update information where permitted by law.

 

If an obvious error affects an order, we may contact you to confirm whether you wish to proceed on corrected terms or cancel the affected order and issue a refund.

 

Nothing in this section permits us to remove or restrict consumer rights that apply by law.

 

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes.

 

You must not use the Services:

 

For unlawful, fraudulent, or malicious activity

 

To violate applicable laws or regulations

 

To infringe intellectual property rights

 

To harass, threaten, abuse, defame, or harm another person

 

To submit false or misleading information

 

To distribute spam, malware, viruses, or harmful code

 

To impersonate another person or entity

 

To interfere with the security or operation of the Services

 

To collect personal information without lawful authority

 

To bypass security measures or access restrictions

 

To scrape or extract content using unauthorized automated tools

 

To resell or exploit any part of the Services without permission

 

We may suspend or terminate access where we reasonably believe these Terms have been breached.

 

Section 14 — Automated Agents

This section applies where software, automated systems, artificial intelligence tools, bots, or similar services access or interact with the Services on behalf of a user.

 

An automated agent must not:

 

Conceal that it is automated

 

Misrepresent itself as a human

 

Bypass CAPTCHAs

 

Circumvent security controls

 

Ignore access restrictions

 

Access the Services after being instructed not to do so

 

Interfere with normal operation

 

We may use technical measures to restrict or block automated access.

 

Automated use must comply with applicable law, these Terms, and any technical instructions published by us.

 

Section 15 — Suspension and Termination

We may suspend, restrict, or terminate your access to the Services where reasonably necessary, including where:

 

You breach these Terms

 

We suspect fraud or unlawful activity

 

Your use creates a security risk

 

We are required to do so by law

 

Continued access may harm us, Shopify, another user, or a third party

 

You remain responsible for amounts properly due before termination.

 

Provisions that are intended by their nature to continue after termination will remain in force, including provisions relating to:

 

Intellectual property

 

Feedback

 

Liability

 

Indemnification

 

Privacy

 

Governing law

 

Outstanding payments

 

Section 16 — Disclaimer of Warranties

We take reasonable care in providing the Services but do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

 

Information provided through the Services is intended for general purposes.

 

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis.

 

Nothing in these Terms excludes or limits warranties, guarantees, or legal rights that cannot lawfully be excluded, including rights relating to goods that must be:

 

Of satisfactory quality

 

Fit for purpose

 

As described

 

Any exclusion or disclaimer in these Terms applies only to the extent permitted by applicable law.

 

Section 17 — Limitation of Liability

Nothing in these Terms excludes or limits liability for:

 

Death or personal injury caused by negligence

 

Fraud or fraudulent misrepresentation

 

Breach of rights that cannot legally be excluded

 

Any other liability that cannot lawfully be limited

 

Subject to the above, and to the fullest extent permitted by law, JT INVESTMENT ApS will not be liable for losses that:

 

Were not reasonably foreseeable when the contract was formed

 

Result from misuse of the Services

 

Result from unauthorized account access caused by your failure to protect credentials

 

Arise from events outside our reasonable control

 

Relate to business losses where products were purchased for personal use

 

Where you are acting as a consumer, nothing in these Terms limits your statutory consumer rights.

 

Section 18 — Indemnification

To the extent permitted by law, you agree to compensate JT INVESTMENT ApS for reasonable losses, liabilities, damages, and costs arising from:

 

Your unlawful use of the Services

 

Your material breach of these Terms

 

Your infringement of another person’s rights

 

Content you submit in breach of these Terms

 

This provision does not apply to the extent that the loss was caused by our own breach, negligence, or unlawful conduct.

 

Nothing in this section removes any mandatory protection available to consumers.

 

Section 19 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted by law or removed where necessary.

 

The remaining provisions will continue in effect.

 

Section 20 — Waiver and Entire Agreement

If we do not immediately enforce a right or provision under these Terms, this does not mean that we waive that right.

 

These Terms, together with the policies incorporated by reference, form the entire agreement between you and us concerning your use of the Services, except where otherwise required by law.

 

Any ambiguity will be interpreted fairly and in accordance with applicable law.

 

Section 21 — Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

 

We may transfer our rights and obligations to another organization where permitted by law, provided that this does not reduce your rights.

 

Where legally required, we will notify you of such a transfer.

 

Section 22 — Governing Law and Jurisdiction

These Terms and any agreement through which we provide the Services are governed by the laws of England and Wales.

 

The courts of England and Wales will have jurisdiction, except where applicable consumer law allows you to bring proceedings in the courts of the country or region in which you live.

 

If you live in Scotland, you may also bring proceedings in Scotland.

 

If you live in Northern Ireland, you may also bring proceedings in Northern Ireland.

 

If you are a consumer residing in the European Union or another jurisdiction with mandatory consumer protections, you may have additional rights under the laws of your country of residence.

 

Nothing in these Terms affects any mandatory rights available to you under applicable consumer protection law.

 

Section 23 — Headings

Headings are included for convenience and do not affect the interpretation of these Terms.

 

Section 24 — Changes to These Terms

We may update these Terms from time to time to reflect:

 

Changes to the Services

 

Legal or regulatory requirements

 

Security needs

 

Operational changes

 

The latest version will be published on this page with an updated revision date.

 

Where required by law, we will provide notice of material changes.

 

Changes will not retrospectively reduce rights relating to orders already accepted unless permitted by law.

 

Your continued use of the Services after updated Terms take effect constitutes acceptance of the revised Terms.

 

Section 25 — Contact Information

Questions about these Terms should be sent to:

 

JT INVESTMENT ApS

 

Trading Name: hqisna.shop

 

Company Registration Number: 35513396

 

Registered in: Denmark

 

Business Address:

C/O Johannes Tveen Jensen

Bisholt Strandvej 8

Bisholt, 7130 Juelsminde, Denmark

 

 

 

Email:

YajairaTayez900@gmail.com

 

Phone:

+45 24 95 90 92

 

We aim to respond to customer enquiries within 1–2 business days.